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Shipping Information

Shipping Information

We are based in Cheshire, some of our stock will be shipped from the UK , products shipped from the UK will state in the product description that they are shipped from the UK , the majority of our products will be dispatched directly from one of our Chinese ,French or German partners with post a little slower but great prices as they are dispatched directly from the manufacturer. please take in to consideration that most post could take from 1 to 4 weeks but orders usually arrive within that time frame, (MULTIPLE ITEM ORDERS COULD ARRIVE IN SEPARATE PARCELS). there can be dispatch delays at Customs, Christmas and Chinese holidays. we are not responsible for customs or any postal delays delays, All products are still covered by the Kinky Kiwi Guarantee.

Shipping Information

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the UK , Germany & China by Royal Mail, Myhermes, ePacket or EMS and in USA by USPS.

WORLDWIDE FREE SHIPPING

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

SHIPPING TO OVER 200 COUNTRIES

We are based in Cheshire, some of our stock will be shipped from the UK and some from will be dispatched directly from one of our Chinese or German partners with post a little slower but great prices as they are dispatched directly from the manufacturer. please take in to consideration that most post could take from 1 to 4 weeks but orders usually arrive within that time frame,
IF YOUR ORDER HAS NOT ARRIVED WITHIN 45 DAYS FROM DISPATCH YOU WILL RECEIVE A FULL REFUND AND YOU CAN KEEP THE ITEM/S WHEN THEY ARRIVE .

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United Kingdom/Ireland 2-30 Business days
Canada, Europe* 7-30 Business days
Australia, New Zealand* 7-30 Business days
Mexico, Central America, South America* 15-30 Business days
Max delivery time – 45 business days.

*This doesn’t include our 1-7 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not quickly available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Tel: 0800 048 4899

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